Accessibility Information - Windsor Castle

Access Information

ACCESS TO PUBLIC AREAS (Displays, exhibits, rides etc)

Level access (i.e. no steps or thresholds) or access by a ramp or lift to the:

public toilet

public toilet suitable for visitors who use a wheelchair

ticket issuing point

information point

gift shop

ATTRACTION ENTRANCE

Handrail by steps

Number of steps to main entrance 10

Steps to main entrance

There are steps to the main entrance no

Handrail by the steps

There is a ramp to the main entrance

Handrail by the ramp

GENERAL

Facilities for service dogs Yes

Where appropriate there is a hearing loop system [e.g. ticket counter/ gift shop]

Seating available throughout the attraction at appropriate intervals, for visitors with limited mobility

Clear signage throughout the attraction (e.g. colour contrasted, large lettering, use of pictograms etc.)

Non-smoking policy throughout the attraction

Wheelchairs provided

These are freely available

There ia an audible alarm system

There is a visual alarm system

LIFT

Lift

There is a lift

PARKING

Drop-off point for guests immediately outside the main entrance

Route from the parking area to the nearest public entrance is:

with a ramp

STAFF

Disability awareness training for all personnel

TICKET / INFORMATION / GIFT SHOP [WHERE APPLICABLE]

Guest information in large print format

Information available in audio format

Information available in alternative formats:

Braille

Large print (at least 14 point)

Audio

Other, please specify Large Visitor Services Team throughout visitor route to provide assistance

This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.