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Windsor Castle

Access Information

PARKING

Drop-off point for guests immediately outside the main entrance
Route from the parking area to the nearest public entrance is:
with a ramp

ATTRACTION ENTRANCE

Handrail by steps
Number of steps to main entrance10
Steps to main entrance
There is a ramp to the main entrance
Handrail by the ramp
There are steps to the main entrance
Handrail by the steps

TICKET / INFORMATION / GIFT SHOP [WHERE APPLICABLE]

Guest information in large print format
Information available in alternative formats:
Audio
Braille
Large print (at least 14 point)
Other, please specifyLarge Visitor Services Team throughout visitor route to provide assistance
Information available in audio format

LIFT

Lift
There is a lift

ACCESS TO PUBLIC AREAS (Displays, exhibits, rides etc)

Level access (i.e. no steps or thresholds) or access by a ramp or lift to the:
gift shop
information point
public toilet
public toilet suitable for visitors who use a wheelchair
ticket issuing point

STAFF

Disability awareness training for all personnel

GENERAL

Clear signage throughout the attraction (e.g. colour contrasted, large lettering, use of pictograms etc.)
Facilities for service dogsYes
Non-smoking policy throughout the attraction
Seating available throughout the attraction at appropriate intervals, for visitors with limited mobility
There is a visual alarm system
There is an audible alarm system
Wheelchairs provided
These are freely available
Where appropriate there is a hearing loop system [e.g. ticket counter/ gift shop]

This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.

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