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Royal Windsor Information Centre

Royal Windsor Information Centre

FAQs

Here are the answers to some of the Royal Windsor Information Centre's most frequently asked questions.  If your question is not answered here please email us or call us on +44 01753 743900.

Opening Times

  • What are the opening times for the Visitor Information Centre in Windsor?
  • What are the opening times for shops in Windsor and Maidenhead?
  • When is Windsor Castle open and how do I know if the Castle will be closed?

Travel

  • How far is Windsor Castle from Windsor & Eton Central and Windsor & Eton Riverside railway stations?
  • How do I get to Legoland® Windsor?
  • Do I need to use my car in Windsor?
  • How do I get to Windsor from Heathrow?
  • Who do I need to call for more travel information?
  • Can I use my bus pass to travel for free?

General Advice and Information

  • What services are available at the Visitor Information Centre in Windsor?
  • How do I know whether The Queen is at Windsor Castle?
  • How do I buy tickets for Windsor Castle?
  • When does the Guard March/Changing of the Guards occur and where is the best place to see it?
  • Can I take a day trip from Windsor to London?
  • Is there anywhere to leave luggage in Windsor?
  • Is Windsor accessible for wheelchair users?

Useful Contacts

  • How do I contact the Visitor Information Centre?
  • How do I find out about Places to Worship in the Royal Borough
  • Who do I call for Accident and Emergency?
  • How do I contact Emergency Services?
  • What is the number for NHS Direct?
  • How do I contact the Police?
  • What is the number for the Royal Borough of Windsor and Maidenhead Council?

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