A Jubilee Jamboree

Facilities

Accessibility

• Accessible Lift - gives access to State Apartments and Semi-State Rooms.
• All Areas Accessible to Disabled Visitors
• Facilities for Hearing Impaired Visitors - Induction loop on audio tour.
• Facilities for Visually Impaired Visitors
• Facility for service dogs - water available on request
• Guide Dogs Permitted
• Ramp/Level Access
• Toilets for Disabled Visitors
• Wheelchair user accessible

Audio Commentary in Foreign Languages

• French audio guide
• German audio guide
• Italian audio guide
• Japanese audio guide
• Mandarin audio guide
• Portuguese audio guide - Brazilian Portuguese
• Russian audio guide
• Spanish audio guide

Catering

• Cafe
• On-Site cafe/restaurant - Undercroft Café serving freshly prepared meals, including sandwiches, wraps, salads and sweet treats and an exclusive selection of teas
• Refreshments Available
• Vegetarians catered for

Children & Infants

• Family Friendly, Children Welcome

COVID-19 Response

• Capacity limit - Visitors must book tickets in advance through www.rct.uk/tickets as capacities will be limited
• Clear signage
• Contactless payment only - Payment by card only
• COVID-19 measures in place
• COVID-19 staff training completed - All front-of-house staff fully trained in COVID-secure procedures
• Deep cleaning between visitors - Enhanced cleaning regimes
• Face mask essential (not provided) - From Friday 10 December 2021, visitors must wear a face covering when in indoor spaces during their visit (unless exempt), including in visitor entrances and while passing through security checks. Face coverings aren’t required in outdoor areas, and can be removed once at a table in our cafés.
• Hand sanitizer available to visitors & staff - Hand sanitiser stations along the visitor routes
• Hygiene screens in place - Perspex screens at all till points
• One way system - Introduction of one-way routes in some areas
• Online booking possible

Establishment Features

• Audio Commentary in Foreign Languages
• Gift shop - Step into the Windsor Castle shops and experience a world of exclusive gifts and royal souvenirs, including commemorative chinaware, glittering jewellery, sumptuous homeware, delicious food and drink and charming gifts for children.
• Printed Material in Foreign Languages
• Toilets

Parking & Transport

• Green Transport - Green Line from London. Buses and coaches from Slough, Staines, Heathrow and Bracknell.
• Parking (charge) - No car parking on site but follow the signs for LONG STAY PARKING in Windsor town centre; these car parks are better value if you are visiting the castle.

Payment Methods

• American Express accepted
• Approx length of visit - A typical visit lasts between 2 and 3 hours.
• Blue Badge Guides admitted free
• Delta accepted
• Groups Accepted - Only Blue Bage Guides accredited to Windsor Castle are permitted to guide within the precincts of the Castle.
• Maestro Accepted
• MasterCard accepted
• Max group size - 9999
• Min group size - 15
• Special group rates - Reduced admission charges apply to groups of 15 or more visitors
• Sterling Travellers Cheques accepted
• Visa accepted

Printed Material in Foreign Languages

• French printed material
• German printed material
• Italian printed material
• Japanese printed material
• Mandarin printed material
• Portuguese printed material - Brazilian Portuguese
• Russian printed material
• Spanish printed material

Provider Preferences

• In town/city centre
• No Smoking Attraction

Specialist Features

• Family Fun - In addition to trails and a children's audio guide we now offer an exciting family programme every Saturday throughout the year, linked to the amazing history of Windsor Castle, the magnificent art works on display and the royal residents past and present who have lived here.

Tours and Demonstrations

• Educational Visits Accepted
• Guided Tours Available for Groups
• Guided Tours Available for Individuals

Travel & Trade

• Group discounts available