Accessibility Information - Mercure Windsor Castle Hotel

Access Information

ACCESS TO PUBLIC AREAS

Level access (i.e. no steps or thresholds), or access by a ramp or lift:

to one or more bedrooms

to the lounge

to the bar

BEDROOMS AND BATHROOMS: GENERAL

Bedroom furniture be re-arranged if requested by the guest

Bedrooms with non-allergic bedding available (e.g. non-feather pillows)

Bathrooms available with:

separate shower unit

bath with shower

bath

WCs in bathrooms fitted with handrails available

Bathrooms with an emergency call system available

BUILDING ENTRANCE

There are steps to the main entrance

Number of steps 6

Handrail by the steps

GENERAL QUESTIONS

Proprietors/staff available 24-hours

Emergency evacuation procedures for the safe exit of guests with disabilities

Personnel who have contact with guests have had disability awareness training

Non-smoking policy throughout the establishment

Services for guests with visual impairments provided:

contrast markings on glass doors and full-height windows

PARKING

Designated parking provided for guests with disabilities

Drop-off point for guests immediately outside the main entrance

Route from the parking area to the entrance is

with steps and no ramp

RESTAURANT / BREAKFAST / DINING ROOM

Level access (i.e. no steps or thresholds), or access by ramp or lift to the restaurant/ breakfast / dining-room

Restaurant / breakfast / dining room provide meals for guests with special dietary requirements

Non-smoking area in the following rooms:

restaurant / breakfast / dining room

bar

lounge

This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.