Please review the categories listed below which may contain questions related to your query. If these Frequently Asked Questions don't help, please contact us on +44 (0)1753 743900 or email us on windsor.tic@rbwm.gov.uk

Opening Times

• What are the opening times for the Visitor Information Centre in Windsor?
• What are the opening times for shops in Windsor and Maidenhead?
• What time is Windsor Castle open and how do I know if the Castle will be closed?

Travel

• How far is Windsor Castle from Windsor & Eton Central and Windsor & Eton Riverside railway stations?
• How do I get to Legoland® Windsor?
• Do I need to use my car in Windsor?
• How do I get to Windsor from Heathrow?
• Who do I need to call for more travel information?
• Can I use my bus pass to travel for free?

General Advice and Information

• What services are available at the Visitor Information Centre in Windsor?
• How do I know whether The Queen is at Windsor Castle?
• How do I buy tickets for Windsor Castle?
• When does the Guard March/Changing of the Guards occur and where is the best place to see it?
• Can I take a day trip from Windsor to London?
• Is there anywhere to leave luggage in Windsor?
• Is Windsor accessible for wheelchair users?

Useful Contacts

• How do I contact the Visitor Information Centre?
• How do I find out about Places to Worship in the Royal Borough
• Who do I call for Accident and Emergency?
• How do I contact Emergency Services?
• What is the number for NHS Direct?
• How do I contact the Police?
• What is the number for the Royal Borough of Windsor and Maidenhead Council?