Castle Hotel Windsor

About

Stay in central Windsor at the Castle Hotel Windsor

Make sure your time in Windsor is really well spent with a stay at the Castle Hotel Windsor – voted one of the top hotels in Windsor by TripAdvisor traveller feedback. This historic, boutique hotel sits magnificently in the town centre, opposite Windsor Guildhall and just a few minutes’ walk from Windsor Castle. The history of the hotel and unique touches permeate every corner, yet the bedrooms are stylishly decorated with all the comforts you would expect to make you feel totally at home whether you stay to experience Windsor or are visiting on business. Comfy beds, Nespresso machines for freshly brewed coffee in the morning and the finest Egyptian cotton bedsheets, enjoy a restful night’s sleep.

Book direct for the best rates

Book direct with the hotel and always save 12% off best available rates.

The Castle Hotel Windsor is currently undergoing an exciting £9.5 million transformation

Sutton Hotel Collection is investing £9.5 million in the refurbishment of the Castle Hotel Windsor, to be completed later this year. The multi-phase transformation led by interior designers including 3DReid began in November 2025 and on completion will see a full refresh of all bedrooms and suites across the hotel.

The Mews bedrooms are now completed. Located on the site of the hotel’s former stables they offer six elevated guestrooms including suites with separate lounge areas. Perfect for families, or a more secluded stay. All 108 bedrooms will be refreshed to combine rich colours and soft textures. Thoughtful, updated amenities such as Roberts radios and in-room coffee machines will add to the experience.

The refresh will also involve a redesign of the ground floor and the launch of a new British brasserie concept in the restaurant. A significant aspect of the investment includes the team which will be increased and developed to deliver an enhanced guest service. The programme will run throughout 2026 with completion scheduled towards the end of 2026.

Dining at the Castle Hotel Windsor

Coming soon. Penningtons. Our new restaurant and bar concept, part of the multi-million-pound refurbishment focuses on warm hospitality, British seasonality and classic dishes. Opening summer 2026.

History of the Castle Hotel Windsor

The Castle Hotel Windsor began life in 1528 as The Mermaid Inn – humbly brewing beer and cider for the people of Windsor. However, in the 1700s the innkeeper Richard Martin was awarded the first of the hotel’s eight Royal Warrants – to provide horses and carriages for the royal household – and the hotel grew to become one of the grandest hotels in town. By the 19th century, the Castle Hotel was unrivalled as the finest place to stay in Windsor and even the Duke of Wellington stepped in to dine after his victory over Napoleon at the battle of Waterloo.

Enjoy a warm welcome at the Castle Hotel Windsor

It is the small details that matter and, at the Castle Hotel Windsor, our team will make your welcome very warm, deliver authentic hospitality, advise you on the best places to see and go and bid you a fond farewell when you leave.

Part of the Royal Borough of Windsor & Maidenhead Concierge Scheme.

Guide Prices

Number of Rooms / Units: 108

Room / Unit Type	Room / Unit Tariff*
Classic	£125.00 per room per night (room only)
Deluxe bedroom	£175.00 per room per night (room only)
Suite (Adult/Family room)	£235.00 per room per night (room only)
Superior (Adult/Family room)

*As a guide, prices are per room per night for hotels, guest houses, B&Bs and serviced apartments and per week for self-catering accommodation.

Note: Prices are a guide only and may change on a daily basis.

Facilities

Accessibility

Accessible Bedrooms
Disabled Parking
Disabled persons toilet
Lift
Wheelchair user accessible

Catering

Additional Meal Details - Restaurant bar and lounge service
Banqueting
Bar
Bar meals
Cater for vegetarians
Meals served all day
Restaurant
Room Service
Serve breakfast
Serve evening meal - Daily last orders at 9.45pm
Serve lunch
Special diets catered for

Children & Infants

Accept children (Minimum age) - 0
Children's play area - Adjacent to public park and playground
Cot
Facilities for children - Cots, Children's Menu
Family Friendly, Children Welcome
Food/bottle warming available
Highchair

Establishment Features

24 hr return laundry service - Monday to Thursday
Accept coach parties - Pre-booked
Air-conditioning throughout - Comfort air cooling/heating system
Available for wedding receptions
Business facilities - Broadband point in all rooms
Central heating throughout
Children aged 12yrs+ welcome
Children aged 5+yrs welcome
Conference facilities - 10 meeting rooms. Main meeting room up to 400 theatre style
Dogs welcome - When booked in advance in a designated pet-friendly bedroom. Charge is £30 per dog per night and guests to book online or call in advance.
Event venue
Garden/patio for guests' use
Interconnecting Rooms
Ironing facilities - In all bedrooms
Licensed for civil marriages
Licensed for weddings & ceremonies
Lift - Within house only
Night porter
Open Christmas
Open Fire
Open New Year
Pets accepted
Pets welcome
Pre-school children welcome (0-4yrs)
Separate guests' lounge
Staff fluent in foreign languages ** (List of languages are separately given) - Afrikaans, Spanish, Portuguese, Italian, German, French, Flemish, Danish, Japanese
Welcome single sex groups, eg stag/hen parties
Wireless Internet Access - Throughout the hotel including bedrooms.

Languages spoken

Afrikaans spoken
Danish spoken
Flemish spoken
French spoken
German spoken
Italian spoken
Japanese spoken
Portuguese spoken
Spanish spoken

Leisure Facilities

Access to golf course - 5 miles - excellent course
Attraction package(s) available - The Castle Hotel Windsor has partnered with Windsor Carriages to offer guests an exclusive carriage ride through The Great Park. We also off a Discover Royal Windsor break which includes tickets to Windsor Castle and an Explore and Stay package that includes tickets to The Savill Garden with a bus tour
Bar
Cycle Hire - Available to hire on site
Eating Out Within Walking Distance
Fitness facilities close by - 10 minutes' walk with a discounted day pass for guests
Golf Course close by - 5 miles, excellent courses

Parking & Transport

Car parking - Over 100 spaces
Electric Vehicle Charging Point
Green Transport
On site parking - Chargeable at £30 per car per day for hotel residents.
Railway station within 5 miles
Railway station within walking distance - Windsor & Eton Central and Windsor & Eton Riverside stations.

Payment Methods

American Express accepted
Apple Pay accepted
BACS Accepted
Delta accepted
Diners Club accepted
Euros accepted
Groups Accepted
Maestro Accepted
MasterCard accepted
Solo accepted
Special group rates
Sterling Travellers Cheques accepted
Visa accepted

Provider Preferences

In town/city centre
Non smoking establishment
Of historic, literary or architectural interest - Originally a Georgian coaching house.

Room / Unit Features

Air conditioning in all rooms
All rooms non-smoking
Baths some rooms
Broadband - In all rooms, WiFi throughout body of hotel.
Colour television in all bedrooms
DVD Player in all bedrooms
Four poster beds available
Ground floor bedrooms available
Ground Floor Room(s)
Hairdryer in all bedrooms
Internet access all rooms - Complimentary Wi-Fi available in all bedrooms and public areas
Ironing facilities in most rooms
King sized bed some rooms
Mini bar some rooms - Complimentary still and sparkling water on arrival
Modem point in all bedrooms - Broadband fixed access point.
Non smoking rooms available
Queen sized beds some rooms
Radio in all bedrooms
Safe all rooms
Showers all rooms
Tea & coffee making facilities in all bedrooms
Telephone in all bedrooms
Trouser press all rooms

Specialist Features

Aim to attract conferences and business meetings
Marketed as gay friendly
Marketed as green/environmentally friendly - Gold Green Tourism award winners and Green Meeting Gold award winners
Marketed to any other specialist market - Asian/ethnic functions - Weddings
Short breaks available
Special provisions for cyclists - Cycle storage (up to 6 bikes)
Special provisions for lone female travellers - Main building accommodation offered
Special provisions for walkers - Offer lunch packs

Travel & Trade

Commission/net rates apply
Wi-fi available

Special Offers

Early Bird

Book three nights and get the third free. Available for stays this autumn and winter in Windsor.

Book early, get an extra night on us. Our newly refurbished rooms call you to linger that little bit longer. Soft beds, Nespresso coffee in your room and a rainfall shower. Slow down. Make plans to explore Windsor on two wheels. Hire a bike from reception, wrap up warm and follow the Thames. Head to Windsor Farm Shop for some of the region’s tastiest local produce. Just make sure to bring a bag for all your goodies.

Book using code: EARLYBIRD But hurry, this offer won't be around for long.

Our Early Bird offer is available on three or more night stays with every third night free. It applies to new bookings on our best available rate and is subject to availability. Booking window: It is available on stays from 1st October 2026 to 31st March 2027. Excluded dates: 24th, 25th, 31st December. Prices are based on two guests sharing any room type for a minimum three-night stay with breakfast included. Supplements will apply to upgrade your room. Full pre-payment will be taken on booking. Bookings cannot be cancelled, transferred, or refunded. This offer cannot be used in conjunction with any other offer, discount or promotion.

Find out more and book your earlybird offer stay here.
Accommodation Offers - redeem this special offer until 31/03/2027
More offers like this - Accommodation Offers

TripAdvisor

TripAdvisor Traveller Rating:

3142 reviews

Service
Value
Cleanliness
Location

Excellent
1728
Very Good
798
Average
377
Poor
153
Terrible
86

Recent Reviews:

rose1116
New York City, New York
Renovations/Refurbishment still ongoing
Saturday, 15th August 2026
I stayed at The Castle Hotel for the first time August 2025--loved it (see review) and again a few months later November. A year later, I returned August 2026 with my best friend to celebrate her... Read full review
kh20012026
Arlington, Virginia
Trip Type:
Couples
Wonderful 1-night stay!
Saturday, 15th August 2026
We stayed just one night before our flight back home, and toured Windsor Castle in the morning. Staff were all incredibly kind and welcoming, and we were able to check out late which was really... Read full review
PaulDLon
London, United Kingdom
Not worth the price
Monday, 17th August 2026
Sadly, this is a somewhat negative review. We visited Windsor for a couple of nights and, after looking at the hotel options, I chose the Castle Windsor Hotel. I knew it was nearing the end of its... Read full review

Write a review

Map & Directions

Map Link

View Map

Road Directions

By Car: From M4, junction 6, follow the brown tourist signs for Royal Castle. The Castle Hotel is situated in the High Street, on the left, opposite the Guildhall. To access the car park, put SL4 1ER in your sat nav to be taken to the back of the hotel.

By Train: 2 minutes walk from Windsor and Eton Riverside and Windsor and Eton Central Stations.

Public Transport Directions

From Windsor Central / Windsor - 0.3 miles From Windsor and Eton station. 0.5 miles from the Windsor and Eton Riverside Station - turn right and walk up the High Street about 300yds.

Gradings

4 AA Stars Hotel

Awards

Group Establishments - Part of the Royal Borough of Windsor & Maidenhead Concierge Service 2024
Regional and Miscellaneous - WTTC Safe Travels 2021
Regional and Miscellaneous - Green Tourism Award - Gold