The Castle Hotel Windsor


4 AA Stars 4 AA Stars 4 AA Stars 4 AA Stars 4 AA Stars Hotel
18 High Street, Windsor, Berkshire, SL4 1LJ

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 2759 reviews2759 reviews
Castle Hotel Windsor bedroom


Make sure your time in Windsor is really well spent with a stay at The Castle Hotel Windsor – voted one of the top hotels in Windsor by TripAdvisor traveller feedback.  This historic, boutique hotel sits magnificently in the town centre, opposite Windsor Guildhall and just a few minutes’ walk from Windsor Castle.  The history of the hotel and unique touches permeate every corner, yet the bedrooms are stylishly decorated with all the comforts you would expect to make you feel totally at home whether you stay to experience Windsor or are visiting on business. Comfy beds, 100% natural toiletries from 100 Acres, Nspresso machines for freshly brewed coffee in the morning and the finest Egyptian cotton bedsheets, enjoy a restful night’s sleep.

A stay at The Castle Hotel would not be complete without a meal in Leaf Restaurant. It offers creative cuisine showcasing the finest locally sourced produce with meals that nourish both the mind, body and the soul. Enjoy breakfast, brunch, lunch, afternoon tea and dinner.  Year round, you will also find our beautiful garden terrace open – a little oasis just a couple of steps from the main High Street.  With heaters, blankets and hot water bottles to keep you snug in the winter and a sun trap in the warmer months, it is a really popular spot for a cocktail or catch-up over coffee. Pets are also welcome in the garden.

The Castle Hotel history

The Castle Hotel began life in 1528 as The Mermaid Inn – humbly brewing beer and cider for the people of Windsor: However, in the 1700s the innkeeper Richard Martin was awarded the first of the hotel’s eight Royal Warrants – to provide horses and carriages for the royal household – and the hotel grew to become one of the grandest hotels in town. By the 19th century, Castle Hotel was unrivalled as the finest place to stay in Windsor and even the Duke of Wellington stepped in to dine after his victory over Napoleon at the battle of Waterloo.  

It is the small details that matter and, at The Castle Hotel our team will make your welcome very warm, deliver authentic hospitality, advise you on the best places to see and go and bid you a fond farewell when you leave.
Part of the Royal Borough of Windsor & Maidenhead Concierge Scheme.

Availability Search

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Guide Prices

Number of Rooms / Units
Room / Unit TypeRoom / Unit Tariff*
Classic£175.00 per room per night (room only)
Deluxe bedroom£215.00 per room per night (room only)
Suite (Adult/Family room)£250.00 per room per night (room only)
Superior (Adult/Family room)£195.00 per room per night (room only)

*As a guide, prices are per room per night for hotels, guest houses, B&Bs and serviced apartments and per week for self-catering accommodation.

Note: Prices are a guide only and may change on a daily basis.

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  • Accessible Bedrooms
  • Disabled Parking
  • Disabled persons toilet
  • Lift
  • Wheelchair user accessible


  • Additional Meal Details - Restaurant bar and lounge service
  • Banqueting
  • Bar
  • Bar meals
  • Cater for vegetarians
  • Meals served all day
  • Restaurant - Leaf
  • Room Service
  • Serve breakfast
  • Serve evening meal - Daily last orders at 9.45pm
  • Serve lunch
  • Special diets catered for

Children & Infants

  • Accept children (Minimum age) - 0
  • Children's play area - Adjacent to public park and playground
  • Cot
  • Facilities for children - Cots, Children's Menu
  • Family Friendly, Children Welcome
  • Food/bottle warming available
  • Highchair

Establishment Features

  • 24 hr return laundry service - Monday to Thursday
  • Accept coach parties - Pre-booked
  • Air-conditioning throughout - Comfort air cooling/heating system
  • Available for wedding receptions
  • Business facilities (eg. Fax/ modem) - Broadband point in all rooms
  • Central heating throughout
  • Children aged 12yrs+ welcome
  • Children aged 5+yrs welcome
  • Conference facilities - 13 meeting rooms. Main meeting room 80-400 theatre style
  • Dogs welcome - When booked in advance in a designated pet friendly bedroom. Charge is £30 per dog per night and guests need to call to add on their pet.
  • Event venue
  • Garden/patio for guests' use
  • Interconnecting Rooms
  • Ironing facilities - In all bedrooms
  • Licensed for civil marriages
  • Licensed for weddings & ceremonies
  • Lift - Within house only
  • Night porter
  • Open Christmas
  • Open New Year
  • Pre-school children welcome (0-4yrs)
  • Separate guests' lounge
  • Staff fluent in foreign languages ** (List of languages are separately given) - Afrikaans, Spanish, Portuguese, Italian, German, French, Flemish, Danish, Japanese
  • Welcome single sex groups, eg stag/hen parties
  • Wireless Internet Access - Throughout the hotel including bedrooms.

Languages spoken

  • Afrikaans spoken
  • Danish spoken
  • Flemish spoken
  • French spoken
  • German spoken
  • Italian spoken
  • Japanese spoken
  • Portuguese spoken
  • Spanish spoken

Leisure Facilities

  • Access to golf course - 5 miles - excellent course
  • Attraction package(s) available - The Castle Hotel Windsor has partnered with Windsor Carriages to offer guests an exclusive carriage ride through The Great Park. We also off a Discover Royal Windsor break which includes tickets to Windsor Castle and an Explore and Stay package that includes tickets to The Savill Garden with a bus tour
  • Bar
  • Cycle Hire - Local Supplier
  • Eating Out Within Walking Distance
  • Fitness facilities close by - 10 minutes' walk
  • Golf Course close by - 5 miles, excellent courses

Parking & Transport

  • Car parking - Over 100 spaces
  • Electric Vehicle Charging Point
  • On site parking - Chargeable at £30 per car per day for hotel residents.
  • Railway station within 5 miles
  • Railway station within walking distance - Windsor & Eton Central and Windsor & Eton Riverside stations.

Payment Methods

  • American Express accepted
  • Delta accepted
  • Diners Club accepted
  • Maestro Accepted
  • MasterCard accepted
  • Solo accepted
  • Sterling Travellers Cheques accepted
  • Visa accepted

Provider Preferences

  • In town/city centre
  • Non smoking establishment
  • Of historic, literary or architectural interest - Originally a Georgian coaching house.

Room / Unit Features

  • Air conditioning in all rooms
  • All rooms non-smoking
  • Baths all rooms
  • Broadband - In all rooms, WiFi throughout body of hotel.
  • Colour television in all bedrooms
  • DVD Player in all bedrooms
  • Four poster beds available
  • Ground floor bedrooms available
  • Ground Floor Room(s)
  • Hairdryer in all bedrooms
  • Internet access all rooms - Complimentary Wi-Fi available in all bedrooms and public areas
  • Ironing facilities in most rooms
  • King sized bed some rooms
  • Mini bar some rooms - Complimentary still and sparkling water on arrival
  • Modem point in all bedrooms - Broadband fixed access point.
  • Non smoking rooms available
  • Queen sized beds some rooms
  • Radio in all bedrooms
  • Safe all rooms
  • Showers all rooms
  • Tea & coffee making facilities in all bedrooms
  • Telephone in all bedrooms
  • Trouser press all rooms

Specialist Features

  • Aim to attract conferences and business meetings
  • Marketed as gay friendly
  • Marketed as green/environmentally friendly - Aiming to achieve a GBTS accreditation by the end of Q1 2023
  • Marketed to any other specialist market - Asian/ethnic functions - Weddings
  • Short breaks available
  • Special provisions for cyclists - Cycle storage (up to 6 bikes)
  • Special provisions for lone female travellers - Main building accommodation offered
  • Special provisions for walkers - Offer lunch packs

Travel & Trade

  • Commission/net rates apply
  • Wi-fi available

Special Offers

  • Romantic Escapes

    The ultimate romantic break. Treat your loved on to a romantic one-night break in Windsor including rose petals on the bed, a chilled bottle of Prosecco and artisan chocolate waiting in your room for you, a three-course meal in Victoria’s restaurant and breakfast in the morning.

    How to book: For further details, terms and conditions and to book visit The Castle Hotel website.

    Accommodation Offers - redeem this special offer immediately

    More offers like this - Accommodation Offers

  • Coronation Break

    Celebrate the coronation of King Charles III with a relaxing two-night break in the heart of Windsor at The Castle Hotel, opposite Windsor Castle.

    Be treated to a royal welcome platter when you arrive and collect your tickets to explore The Savill Garden to celebrate the King’s love of gardening. Back at the hotel, indulge with coronation-themed afternoon tea and dine on a delicious breakfast fit for a king each morning.

    How to book: For further details, terms and conditions, and to book, visit The Castle Hotel website.

    Accommodation Offers - redeem this special offer until 29/02/2024

    More offers like this - Accommodation Offers



TripAdvisor Traveller Rating:

4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    • Location
      5 of 5 stars
    • Excellent
    • Very Good
    • Average
    • Poor
    • Terrible

    Recent Reviews:

    • jill o
      United Kingdom
      An experience
      3 of 5 stars
      Saturday, 16th September 2023
      Went for a cream tea that costs £40 pp as part of an experience day. The sandwich fillings were not great, best being the Wiltshire ham. Macaron was delicious, delicate flavour and the other cakes... Read full review
    • Maureen B
      Special shout out to Anisa
      5 of 5 stars
      Thursday, 21st September 2023
      We’re having a wonderful experience at the castle hotel. The location, the ambiance and the amenities are great! Each staff member that we’ve encountered has offered help in an inviting and... Read full review
    • Nigel P
      Dubai, United Arab Emirates
      Trip Type:
      Friends getaway
      Characterful little property
      4 of 5 stars
      Friday, 22nd September 2023
      Lovely little characterful property in a nice tourist location. Expect creaky stairs and some internal room noises due to old floorboards. Staff are all very helpful and the bar and restaurant areas... Read full review

    Map & Directions

    Road Directions

    By Car: From M4, junction 6, follow the brown tourist signs for Royal Castle. The Castle Hotel is situated in the High Street, on the left, opposite the Guildhall. To access the car park, put SL4 1ER in your sat nav to be taken to the back of the hotel.

    By Train: 2 minutes walk from Windsor and Eton Riverside and Windsor and Eton Central Stations. 

    Public Transport Directions

    From Windsor Central / Windsor - 0.3 miles From Windsor and Eton station.  0.5 miles from the Windsor and Eton Riverside Station - turn right and walk up the High Street about 300yds.


    • 4 AA Stars Hotel
    4 AA Stars Hotel


    • Group Establishments -Part of the Royal Borough of Windsor & Maidenhead Concierge Service Part of the Royal Borough of Windsor & Maidenhead Concierge Service 2022
    • Regional and Miscellaneous -WTTC Safe Travels WTTC Safe Travels 2021
    • Regional and Miscellaneous -Green Tourism Award - Gold Green Tourism Award - Gold

    Opening Times

    Open Christmas
    Open New Year
    Open (1 Jan 2023 - 31 Dec 2023)

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