Castle Hotel, Windsor – MGallery Hotel Collection


4 AA Stars 4 AA Stars 4 AA Stars 4 AA Stars 4 AA Stars Hotel
18 High Street, Windsor, Berkshire, SL4 1LJ

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TripAdvisor Traveller Rating - 2339 reviews2339 reviews

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Tel01753 851577

Castle Hotel, Windsor – MGallery Hotel Collection


Castle Hotel, Windsor – MGallery Hotel Collection sits magnificently in the town centre, opposite Windsor Guildhall and just a few minutes’ walk from Windsor Castle.

Rooms are stylishly decorated with a refined take on contemporary design - guests can stretch out on magnificent beds covered in the finest Egyptian cotton. Complimentary accessories, such as luxury White Company toiletries, fluffy bathrobes, and personal Nespresso machines are provided so that guests can truly relax.

Whether it’s a boutique break, romantic getaway, wedding, or business trip, our rooms are certain to delight and impress.

Dining at Leaf

Leaf is the lush new restaurant at The Castle Hotel Windsor. It offers creative cuisine showcasing the finest locally sourced produce with menus crafted to make every dining occasion a memorable feast. Enjoy Breakfast, Brunch, Lunch and Dinner.  Leaf's beautiful terrace is also open for alfresco drinking and dining (reservation essential).

Castle Hotel history

Castle Hotel began life in 1528 as The Mermaid Inn – humbly brewing beer and cider for the people of Windsor: then scarcely a town of 1,000 people. However, in the 1700s the innkeeper Richard Martin was awarded the first of the hotel’s eight Royal Warrants – to provide horses and carriages for the royal household – and the hotel grew with the population of Windsor to become one of the grandest hotels in town.

By the 19th century, Castle Hotel was unrivalled as the finest place to stay in Windsor and even the Duke of Wellington stepped in to dine after his victory over Napoleon at the battle of Waterloo.  As one of the most opulent buildings in Windsor, it is clear to see why the aristocracy has played such an important role in Castle Hotel’s history, from its eight Royal Warrants to its location in Windsor, renowned worldwide for its link to British royalty.

Featuring a refined take on contemporary design for your comfort, gaze out at spectacular views over historic Windsor. As our guest, you are entitled to parking and a sumptuous breakfast, subject to your reservation. Finally, when it’s time for a fond farewell, we hope you stay in touch and share with us what you loved most, so we can continue to provide only the best in service excellence.

Part of the Royal Borough of Windsor & Maidenhead Concierge Scheme.

Availability Search

Arrival Date:
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Booking Details:

Arrival Date:
Sat , 31st July 2021
Departure Date:
Sun , 1st Aug 2021
No. of Nights:


Room 1 - for 1 guest(s)

Guide Prices

Number of Rooms / Units
Room / Unit TypeRoom / Unit Tariff*
Classic£99.00 per room per night (room only)
Suite (Adult/Family room)£224.00 per room per night (room only)
Superior (Adult/Family room)£149.00 per room per night (room only)

*As a guide, prices are per room per night for hotels, guest houses, B&Bs and serviced apartments and per week for self-catering accommodation.

Note: Prices are a guide only and may change on a daily basis.



  • Accessible Bedrooms
  • Disabled Parking
  • Disabled persons toilet
  • Lift
  • Wheelchair user accessible


  • Additional Meal Details - Restaurant bar and lounge service
  • Banqueting
  • Bar
  • Bar meals
  • Cater for vegetarians
  • Meals served all day
  • Restaurant - Leaf
  • Room Service
  • Serve breakfast
  • Serve evening meal - Daily last orders at 9.45pm
  • Serve lunch
  • Special diets catered for

Children & Infants

  • Accept children (Minimum age) - 0
  • Children's play area - Adjacent to public park and playground
  • Cot
  • Facilities for children - Cots, Children's Menu
  • Family Friendly, Children Welcome
  • Food/bottle warming available
  • Highchair

Establishment Features

  • 24 hr return laundry service - Monday to Thursday
  • Accept coach parties - Pre-booked
  • Air-conditioning throughout - Comfort air cooling/heating system
  • Available for wedding receptions
  • Business facilities (eg. Fax/ modem) - Broadband point in all rooms
  • Central heating throughout
  • Children aged 12yrs+ welcome
  • Children aged 5+yrs welcome
  • Conference facilities - 13 meeting rooms. Main meeting room 80-400 theatre style
  • Event venue
  • Interconnecting Rooms
  • Ironing facilities - In all bedrooms
  • Licensed for civil marriages
  • Licensed for weddings & ceremonies
  • Lift - Within house only
  • Night porter
  • Open Christmas
  • Open New Year
  • Pets accepted - Castle Hotel Windsor is now dog friendly! Dogs will cost an additional £30 per dog, specific rooms will be allocated for families with dogs. Dogs cannot be left unattended and are not permitted in the restaurant, lounge or bar area.
  • Pre-school children welcome (0-4yrs)
  • Separate guests' lounge
  • Staff fluent in foreign languages ** (List of languages are separately given) - Afrikaans, Spanish, Portuguese, Italian, German, French, Flemish, Danish, Japanese
  • Welcome single sex groups, eg stag/hen parties
  • Wireless Internet Access - Throughout the hotel including bedrooms.

Languages spoken

  • Afrikaans spoken
  • Danish spoken
  • Flemish spoken
  • French spoken
  • German spoken
  • Italian spoken
  • Japanese spoken
  • Portuguese spoken
  • Spanish spoken

Leisure Facilities

  • Access to golf course - 5 miles - excellent course
  • Attraction package(s) available - Castle Hotel Windsor has partnered with Windsor Carriages to offer guests an exclusive carriage ride through The Great Park.
  • Bar
  • Cycle Hire - Local Supplier
  • Eating Out Within Walking Distance
  • Fitness facilities close by - 10 minutes' walk
  • Golf Course close by - 5 miles, excellent courses

Parking & Transport

  • Car parking - Over 100 spaces
  • On site parking - Chargeable at £10 per car per day for hotel residents.
  • Railway station within 5 miles
  • Railway station within walking distance - Windsor & Eton Central and Windsor & Eton Riverside stations.

Payment Methods

  • American Express accepted
  • Delta accepted
  • Diners Club accepted
  • Maestro Accepted
  • MasterCard accepted
  • Solo accepted
  • Sterling Travellers Cheques accepted
  • Visa accepted

Provider Preferences

  • In town/city centre
  • Non smoking establishment
  • Of historic, literary or architectural interest - Originally a Georgian coaching house.

Room / Unit Features

  • Air conditioning in all rooms
  • All rooms non-smoking
  • Baths all rooms
  • Broadband - In all rooms, WiFi throughout body of hotel.
  • Colour television in all bedrooms
  • DVD Player in all bedrooms
  • Four poster beds available
  • Ground floor bedrooms available
  • Ground Floor Room(s)
  • Hairdryer in all bedrooms
  • Internet access all rooms - Complimentary Wi-Fi available in all bedrooms and public areas
  • Ironing facilities in most rooms
  • King sized bed some rooms
  • Mini bar some rooms - Complimentary still and sparkling water on arrival
  • Modem point in all bedrooms - Broadband fixed access point.
  • Non smoking rooms available
  • Queen sized beds some rooms
  • Radio in all bedrooms
  • Safe all rooms
  • Showers all rooms
  • Tea & coffee making facilities in all bedrooms
  • Telephone in all bedrooms
  • Trouser press all rooms

Specialist Features

  • Aim to attract conferences and business meetings
  • Marketed as gay friendly
  • Marketed to any other specialist market - Asian/ethnic functions - Weddings
  • Short breaks available
  • Special provisions for cyclists - Cycle storage (up to 6 bikes)
  • Special provisions for lone female travellers - Main building accommodation offered
  • Special provisions for walkers - Offer lunch packs

Travel & Trade

  • Commission/net rates apply
  • Wi-fi available

Special Offers

    Castle Hotel Windsor has partnered with Windsor Carriages to offer guests a new experience as part of their new Memorable Moments package.

    Guests will be treated to a 30-minute carriage ride followed by Captain Sir Tom Moore Afternoon Tea back at the hotel. 

    Windsor Carriages is the only company to operate carriages on The Long Walk at Windsor Castle and throughout The Great Park, making it the first and only company in Windsor to offer this unique and bespoke experience. Perfect for those special and memorable occasions. 

    Guests will then return to the splendour of the hotel to indulge in the Captain Sir Tom Moore Afternoon Tea, designed by Captain Sir Tom himself.  The afternoon tea collaboration follows a visit to the hotel by Captain Sir Tom Moore and his family after he received his knighthood from Her Majesty The Queen at Windsor Castle. The family had such a wonderful occasion celebrating over afternoon tea, that the hotel asked to dedicate a special afternoon tea in his name.

    Following an incredible day out, guests then have the option to stay for a luxurious overnight getaway in one of the Castle’s suites, fit for a duke or duchess. 

    The Memorable Moment Package starts from £361 for a 30-minute carriage ride on The Long Walk, Captain Sir Tom Afternoon Tea and a bed and breakfast stay for two people. To book, please visit: or call +44 1753 851 577.

    For more information on the carriage tours please call Windsor Carriages on 01344538493 or email and quote Castle Hotel Windsor to receive an exclusive 10% discount. 

    More offers like this - Attractions Offers

    From £197 per night for two people is based on a self-guided tour of Windsor including a boat trip.


    More offers like this - Accommodation Offers

    from £281 per night for two people is based on celebrating missed events / reunions with loved ones.


    More offers like this - Accommodation Offers

    50% savings on a second room for kids including a complimentary breakfast for the kids as well.


    More offers like this - Accommodation Offers

    Windsor has a new Queen of the Castle! She is a Queen Bee who has just taken up residence in a hive on the rooftop of the Castle Hotel Windsor, part of the MGallery Hotel Collection, on Windsor High Street.

    The new hive is the result of a partnership between the hotel and Oakdale Bees, an apiary based in natural meadows on the edge of Windsor Forest. The hive, which has one of the best views in Windsor, was located on the hotel's roof in July 2021. The hive of British honeybees supports the hotel’s strong sustainable agenda. As well as helping to save bees and protect the environment, the hotel is also hoping to produce some very exclusive honey for guests.

    Castle Hotel Windsor is offering its guests the chance to be a beekeeper for the day! Enjoy a beekeeping experience at Oakdale Bee’s apiary in Windsor and learn the art of beekeeping and hive inspection followed by a delicious lunch. 

    Prices for this experience start from £399 for two people including an overnight stay at Castle Hotel Windsor on a bed and breakfast basis and including dinner at the hotel’s new restaurant, Leaf. To book this package please contact the hotel directly on +44 1753 851 577.

    More offers like this - Accommodation Offers



TripAdvisor Traveller Rating:

4 of 5 stars
  • Travelers Choice 2021
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
  • Location
    5 of 5 stars
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews:

  • JohnTilby
    Grimsby, United Kingdom
    Trip Type:
    Windsor castle
    5 of 5 stars
    Tuesday, 20th July 2021
    Great place to visit loads of things to see and do you must go round Windsor castle and the long walk is great loads of good restaurants and the castle Hotel is very good friendly staff rooms are... Read full review
  • lesleybaker789
    Castle Hotel
    3 of 5 stars
    Monday, 26th July 2021
    A lovely room but the food was awful and some of the service was poor. The food was bland, tasteless and expensive. It was the worst hotel food I have ever tasted. It wasn't the fault of the staff... Read full review
  • david m
    Trip Type:
    Horrific place nevet ever again
    1 of 5 stars
    Monday, 26th July 2021
    Terrrible place booked an afternoon tea..walked in nobody at reception....then nobody interested in helping us...then taken to a table...then refused to serve us despite saying the refference no was... Read full review

Map & Directions


  • 4 AA Stars Hotel
4 AA Stars Hotel


  • Group Establishments -Part of the Royal Borough of Windsor & Maidenhead Concierge Service Part of the Royal Borough of Windsor & Maidenhead Concierge Service 2018
  • Visit BritainWe're Good to Go We're Good to Go 2021
  • Regional and Miscellaneous -Allsafe Allsafe 2020
  • Regional and Miscellaneous -WTTC Safe Travels WTTC Safe Travels 2021

Opening Times

Open Christmas
Open New Year
Open (1 Jan 2021 - 31 Dec 2021)

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