Castle Hotel, Windsor – MGallery Hotel Collection


4 AA Stars 4 AA Stars 4 AA Stars 4 AA Stars 4 AA Stars Hotel
18 High Street, Windsor, Berkshire, SL4 1LJ

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 2296 reviews2296 reviews

Add Castle Hotel, Windsor – MGallery Hotel Collection to your Itinerary

Close window

Call direct on:

Tel01753 851577

Castle Hotel, Windsor – MGallery Hotel Collection


Castle Hotel, Windsor – MGallery Hotel Collection sits magnificently in the town centre, opposite Windsor Guildhall and just a few minutes’ walk from Windsor Castle.

Rooms are stylishly decorated with a refined take on contemporary design - guests can stretch out on magnificent beds covered in the finest Egyptian cotton. Complimentary accessories, such as luxury White Company toiletries, fluffy bathrobes, and personal Nespresso machines are provided so that guests can truly relax.

Whether it’s a boutique break, romantic getaway, wedding, or business trip, our rooms are certain to delight and impress.

To accommodate all food and beverage needs there is the Marco Pierre White Steakhouse Bar & Grill on site with menus based around fresh produce and seasonal ingredients.

Castle Hotel, Windsor - MGallery Hotel Collection Accommodation Packages

  • Dinner inclusive package, offering a pre-set 3-course menu in our Marco Pierre White Steakhouse Restaurant Bar & Grill.
  • City Break Experience: with Afternoon Tea for 2 people and hop on hop off tickets included for 2 people on one of the days booked.
  • Sensory Experience Packages: guests can have a scent of their choice diffused in their bedroom and experience a sensory afternoon tea.
  • Memorable Moment Package: Accommodation including a picnic hamper and a private Thames boat trip departing from Windsor.
  • Accommodation only and bed & breakfast.

Castle Hotel history

Castle Hotel began life in 1528 as The Mermaid Inn – humbly brewing beer and cider for the people of Windsor: then scarcely a town of 1,000 people. However, in the 1700s the innkeeper Richard Martin was awarded the first of the hotel’s eight Royal Warrants – to provide horses and carriages for the royal household – and the hotel grew with the population of Windsor to become one of the grandest hotels in town.

By the 19th century, Castle Hotel was unrivalled as the finest place to stay in Windsor and even the Duke of Wellington stepped in to dine after his victory over Napoleon at the battle of Waterloo.  As one of the most opulent buildings in Windsor, it is clear to see why the aristocracy has played such an important role in Castle Hotel’s history, from its eight Royal Warrants to its location in Windsor, renowned worldwide for its link to British royalty.

Featuring a refined take on contemporary design for your comfort, gaze out at spectacular views over historic Windsor. As our guest, you are entitled to parking and a sumptuous breakfast, subject to your reservation. Finally, when it’s time for a fond farewell, we hope you stay in touch and share with us what you loved most, so we can continue to provide only the best in service excellence.

Part of the Royal Borough of Windsor & Maidenhead Concierge Scheme.

Availability Search

Arrival Date:
Add Room

Booking Details:

Arrival Date:
Wed , 14th Apr 2021
Departure Date:
Thur , 15th Apr 2021
No. of Nights:


Room 1 - for 1 guest(s)

Guide Prices

Number of Rooms / Units
Room / Unit TypeRoom / Unit Tariff*
Classic£99.00 per room per night (room only)
Suite (Adult/Family room)£224.00 per room per night (room only)
Superior (Adult/Family room)£149.00 per room per night (room only)

*As a guide, prices are per room per night for hotels, guest houses, B&Bs and serviced apartments and per week for self-catering accommodation.

Note: Prices are a guide only and may change on a daily basis.



  • Accessible Bedrooms
  • Disabled Parking
  • Disabled persons toilet
  • Lift
  • Wheelchair user accessible


  • Additional Meal Details - Restaurant bar and lounge service
  • Banqueting
  • Bar - Marco Pierre White Bar
  • Bar meals
  • Cater for vegetarians
  • Meals served all day
  • Restaurant - Marco Pierre White Steakhouse Bar & Grill
  • Room Service
  • Serve breakfast
  • Serve evening meal - Daily last orders at 9.45pm
  • Serve lunch
  • Special diets catered for

Children & Infants

  • Accept children (Minimum age) - 0
  • Children's play area - Adjacent to public park and playground
  • Cot
  • Facilities for children - Cots, Children's Menu
  • Family Friendly, Children Welcome
  • Food/bottle warming available
  • Highchair

Establishment Features

  • 24 hr return laundry service - Monday to Thursday
  • Accept coach parties - Pre-booked
  • Air-conditioning throughout - Comfort air cooling/heating system
  • Available for wedding receptions
  • Business facilities (eg. Fax/ modem) - Broadband point in all rooms
  • Central heating throughout
  • Children aged 12yrs+ welcome
  • Children aged 5+yrs welcome
  • Conference facilities - 13 meeting rooms. Main meeting room 80-400 theatre style
  • Event venue
  • Interconnecting Rooms
  • Ironing facilities - In all bedrooms
  • LGBT Friendly
  • Licensed for civil marriages
  • Licensed for weddings & ceremonies
  • Lift - Within house only
  • Night porter
  • Open Christmas
  • Open New Year
  • Pre-school children welcome (0-4yrs)
  • Separate guests' lounge
  • Staff fluent in foreign languages ** (List of languages are separately given) - Afrikaans, Spanish, Portuguese, Italian, German, French, Flemish, Danish, Japanese
  • Welcome single sex groups, eg stag/hen parties
  • Wireless Internet Access - Throughout the hotel including bedrooms.

Languages spoken

  • Afrikaans spoken
  • Danish spoken
  • Flemish spoken
  • French spoken
  • German spoken
  • Italian spoken
  • Japanese spoken
  • Portuguese spoken
  • Spanish spoken

Leisure Facilities

  • Access to golf course - 5 miles - excellent course
  • Attraction package(s) available - Dinner inclusive package, offering a pre-set 3-course menu in our Marco Pierre White Steakhouse Restaurant Bar & Grill. City Break Experience: with Afternoon Tea for 2 people and hop on hop off tickets included for 2 people on one of the days booked. Sensory Experience Packages: guests can have a scent of their choice diffused in their bedroom and experience a sensory afternoon tea. Memorable Moment Package: Accommodation including a picnic hamper and a private Thames boat trip departing from Windsor. Accommodation only and bed & breakfast.
  • Bar
  • Cycle Hire - Local Supplier
  • Eating Out Within Walking Distance
  • Fitness facilities close by - 10 minutes' walk
  • Golf Course close by - 5 miles, excellent courses

Parking & Transport

  • Car parking - Over 100 spaces
  • On site parking - Chargeable at £10 per car per day for hotel residents.
  • Railway station within 5 miles
  • Railway station within walking distance - Windsor & Eton Central and Windsor & Eton Riverside stations.

Payment Methods

  • American Express accepted
  • Delta accepted
  • Diners Club accepted
  • Maestro Accepted
  • MasterCard accepted
  • Solo accepted
  • Sterling Travellers Cheques accepted
  • Visa accepted

Provider Preferences

  • In town/city centre
  • Non smoking establishment
  • Of historic, literary or architectural interest - Originally a Georgian coaching house.

Room / Unit Features

  • Air conditioning in all rooms
  • All rooms non-smoking
  • Baths all rooms
  • Broadband - In all rooms, WiFi throughout body of hotel.
  • Colour television in all bedrooms
  • DVD Player in all bedrooms
  • Four poster beds available
  • Ground floor bedrooms available
  • Ground Floor Room(s)
  • Hairdryer in all bedrooms
  • Internet access all rooms - Complimentary Wi-Fi available in all bedrooms and public areas
  • Ironing facilities in most rooms
  • King sized bed some rooms
  • Mini bar some rooms - Complimentary still and sparkling water on arrival
  • Modem point in all bedrooms - Broadband fixed access point.
  • Non smoking rooms available
  • Queen sized beds some rooms
  • Radio in all bedrooms
  • Safe all rooms
  • Showers all rooms
  • Tea & coffee making facilities in all bedrooms
  • Telephone in all bedrooms
  • Trouser press all rooms

Specialist Features

  • Aim to attract conferences and business meetings
  • Marketed as gay friendly
  • Marketed to any other specialist market - Asian/ethnic functions - Weddings
  • Short breaks available
  • Special provisions for cyclists - Cycle storage (up to 6 bikes)
  • Special provisions for lone female travellers - Main building accommodation offered
  • Special provisions for walkers - Offer lunch packs

Travel & Trade

  • Commission/net rates apply
  • Wi-fi available

Special Offers

  • LEGOLAND Package

    Castle Hotel Windsor – MGallery Hotel Collection – recently launched a Legoland package for families. The experience blends a luxurious stay in one of Windsor’s oldest hotels, Castle Hotel, situated opposite Windsor Castle, with the thrills and fun of LEGOLAND. The package is perfect for a weekend escape or October half-term getaway.  
    The LEGOLAND Package includes an overnight stay in a family room, based on two adults and two children sharing breakfast, plus two-day tickets to LEGOLAND. The package must be booked at least eight days before arrival at Castle Hotel Windsor. LEGOLAND Package is priced from £334 inc taxes.  

    More offers like this - Leisure Breaks

  • Explore and Stay Package

    Stay in the city but escape to the country! This summer, swap your surroundings for our beautiful MGallery Windsor – Castle Hotel, to create memorable moments with your family and friends – or escape the kids.

    The hotel is a perfect spot if you are seeking to explore Windsor historical elegant parks including, Windsor Great Park and Savill Garden, as well as the surrounding rolling countryside. 
    Prices from £149 per room per night, based on 2 sharing. 

    Package includes:
    •            Breakfast daily
    •            Full Afternoon tea for 2x people 
    •            Pair of tickets for local activity 
    •            Parking (subject to availability)

    More offers like this - Leisure Breaks

  • Park and Eat Offer

    Enjoy free parking at the Castle Hotel for up to 4 hours, Monday to Thursday, when spending a minimum of £10 within the bar, restaurant, lounge.

    More offers like this - Food & Drink Offers



TripAdvisor Traveller Rating:

4 of 5 stars
  • Travelers Choice 2020
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
  • Location
    5 of 5 stars
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews:

  • 72lizziem
    Trip Type:
    First class
    5 of 5 stars
    Saturday, 2nd January 2021
    I booked a one night stay as a surprise for my husband’s birthday in December. Everything was fantastic from the moment I made the initial enquiry on the phone, to checking out. The hotel was... Read full review
  • Jas_Aus24
    Amazing hotel with amazing staff!
    5 of 5 stars
    Monday, 18th January 2021
    We had an amazing pre-Christmas stay at this hotel. Originally apprehensive about travelling during Covid times, our concerns were quickly put to rest with the Covid procedures put in place at this... Read full review
  • Lauren R
    Bournemouth, United Kingdom
    Excellent Stay
    5 of 5 stars
    Wednesday, 27th January 2021
    We visited this hotel in December which was a tough times for hospitality but the team at the hotel were on fine form and it was business as usual just with all the necessary covid precautions in... Read full review

Map & Directions


  • 4 AA Stars Hotel
4 AA Stars Hotel


  • Group Establishments -Part of the Royal Borough of Windsor & Maidenhead Concierge Service Part of the Royal Borough of Windsor & Maidenhead Concierge Service 2018
  • Visit BritainWe're Good to Go We're Good to Go 2021
  • Regional and Miscellaneous -Allsafe Allsafe 2020

Opening Times

Open Christmas
Open New Year
Open (1 Jan 2021 - 31 Dec 2021)

What's Nearby

  1. The Queen's Walkway

    This new walking route (in place since September 2015 to mark the occasion of The Queen…

    0.04 miles away
  2. The Photographers' Salon

    We offer creative photography experiences, located at unique, inspiring locations in and…

    0.04 miles away
  3. Windsor Tourist Guides Ltd

    Windsor Tourist Guides Ltd - a multi-award winning company based in Royal Windsor…

    0.06 miles away
  1. St George's Chapel

    Take in the splendour of St George's Chapel, the burial place of 10 monarchs including…

    0.12 miles away
  2. Dr Choc's Windsor Chocolate Factory

    Let's make chocolate in the heart of Royal Windsor! Visit Dr Choc's Windsor Chocolate…

    0.14 miles away
  3. Windsor Castle

    No trip to Windsor is complete without a visit to amazing Windsor Castle. It’s the oldest…

    0.15 miles away
  4. Golden Tours Hop-on Hop-off Open Top Tour of Windsor

    Board one of Golden Tours’ iconic blue buses and explore the world-famous, historical…

    0.15 miles away
  5. Windsor Duck Tours

    You haven’t seen Windsor until you’ve seen it by Duck! Laugh, learn and enjoy our 1 hour…

    0.16 miles away
  6. Windsor Outdoor Escape Experience

    Looking for a safe, entertaining, outdoor experience?  The team behind Windsor Escape…

    0.19 miles away
  7. Windsor Escape Experience

    Windsor Escape Experience is a family run Escape Room company based in the centre of…

    0.19 miles away
  8. French Brothers Ltd

    French Brothers run boat trips on the River Thames from Windsor, Runnymede and Maidenhead…

    0.25 miles away
  9. The Royal Windsor Steam Express

    Sit back and relax as you head off on this regular steam train service from London…

    0.26 miles away
  10. The Eton Walkway

    Situated just across the river from Windsor via a pedestrian footbridge, the town of Eton…

    0.3 miles away
  11. The Old Court

    The Old Court is a vibrant arts centre with an event programme that features an eclectic…

    0.44 miles away
  12. Windsor & Eton Brewery

    Fancy sampling locally brewed beer? Then look no further than Windsor and Eton Brewery.

    0.49 miles away
  13. Alexandra Gardens

    Alexandra Gardens is a pretty public garden near the River Thames in Windsor with…

    0.52 miles away
Previous Next
Book Train Tickets

Don't Miss

Don't Miss

Don't Miss

Don't Miss

Don't Miss

Don't Miss

Don't Miss

Don't Miss